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  • Keeping You Safe During COVID-19 – Traffic Light

We are pleased to be able to open and run tours during all levels of the Traffic Light System. As per government regulations, we will be pleased to welcome domestic travelers back to Rotorua!

We do however have to adhere to strict regulations in order to ensure that our guests and staff are safe. The general rule is to ‘play it safe’ and we plan on doing just that when it comes to our tours.

Social Distancing

We are applying several rules when it comes to social distancing:

  • When you’re on the Duck you will be sitting in your bubble and separated from other groups.
  • We will be limiting the number of people that we can have on the Ducks.
  • Only one person per group will be allowed into the Duck office to check-in. Everyone else will wait outside until it is time to board the Duck. There will be clear guidelines in the office to ensure social distancing.
  • The Ducks will be loaded from front to back and disembark from back to front.

Cleanliness

  • The cleanliness of both the Ducks and the store are of utmost importance to us.
  • Hand sanitiser will be required to be used before you enter the Duck and the store. It will also be available on the Ducks and in the store for use at your leisure.
  • Ducks will be cleaned thoroughly before and after each tour with powerful cleaners.
  • Duck quackers will not be handed out until further notice.
  • Blankets will be unavailable at this time.
  • Please do not be offended if our drivers do not shake your hand at this time.

Masks

  • As per Government regulations, anyone over the age of 12 is required to wear a mask on public transport which includes our tours.
  • We encourage people to bring their own masks when they come on tour.
  • We will have disposable masks available for $1 which can be purchased in-store at the time of the tour.

Things You Need To Know

  • Bathrooms in the office and around the tour will be available.
  • Please ensure you dress warmly because blankets will be unavailable at this time.
  • If you or anyone in your group is feeling unwell please call us and reschedule or cancel your tour.
  • Full refunds will be available up to 24 hours before your tour departs.
  • If you have any questions or concerns please call us on 07 345 6522 or email info@ducktours.co.nz.

  • “Highly recommend this tour for families, Shaun was our guide, had so much fun, laughter music and learnt alot about Rotorua Lake District. If you are thinking of doing it - do it you will not regret it.”

    A quacking great tour!

  • “The entire experience of booking on iSite, boarding the tour, very friendly and child attentive tour operator Sean, my children ages 12 & 9 loved the entire 2 hours and so did my wife and me. Even the safety drill was conducted so well, the children and adults had a short stint at the wheel in the lakes, made them feel really special. The tour operators choice of music was excellent too. Not a moment was wasted on this lovely journey!”

    Family, Fun & Stunning Views of the Lakes of Roturua

  • “My sister and I took my two kids on a 90 minute tour which included going onto the Blue and Green Lakes. It was so much fun. We had a driver and tour guide that were a lot of laughs. The kids found it so entertaining and there were plenty of facts and info for adults too. Would highly recommend for anyone looking for something different to do.”

    Had an absolute blast

  • “We had an awesome time on our duck boat tour today - with a very entertaining tour guide (Shelly) who kept us laughing... the rain didn't stop us from enjoying ourselves either! Definitely recommend it! Thanks guys :)”

    Duck Boat tour

  • “What a great day we had. Our tour guide Marcus was very knowledgeable on the history of Rotorua. Had a great sense of humour with plenty of laughs, from start to finish, especially with our complimentary duck whistle. If your ever in Rotorua this is definitely a must do tour.”

    lots of laughs

  • “The Duck Tour is a very great opportunity to discover beautiful Rotorua and its surroundings. On a really funny tour we learned a lot and saw amazing landscape and lakes. Very unique because of this really cool vehicle, where else can you drive a duck on your own?! I would highly recommend the Duck to everybody who wants to have a special experience in Rotorua!”

    Rotorua from another nice perspective

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