COVID-19 Information
If you are feeling ill or presenting with symptoms of a cough, fever or shortness of breath please stay home and call the Healthline on 0800 358 5453 and follow the advice given.
As per the Government requirements and the move to the Covid Protection Framework, we will require a vaccination pass for anyone that has been eligible to be vaccinated (Children under the age of 12 are exempt). Please have your pass ready to present on arrival. We also ask that each person with the Covid Tracing App complete the sign-in using the QR code. Mask wearing during the tour is required for anyone over the age of 12. Please be aware that we may not be able to allow you on the tour should these conditions not be met.
We have a robust Covid-19 policy in place. We aim to keep our staff and our guests safe. Our staff are required to stay home if ill and are covid tested if advised to do so by the Healthline or a public health unit. We require all areas of the office and the Duck to be cleaned on a regular basis.
Please practice good hygiene while in our store and on the Duck. We have a number of sanitizer stations both in our store and on the Duck for your use.
Should you be unable to make the tour due to a Covid-19 related reason; if you have been tested, if you are a contact, or if we have to cancel the tour, we will be able to provide a new tour time or a full refund. Please feel free to contact our staff on 07 345 6522 if you have any concerns.
Stay safe and we look forward to showing you our beautiful corner of New Zealand!
